This is a common question for many people. They fear that the laser treatment will be painful. The laser we use features contact cooling and tends to neutralize the hot flash you typically feel with laser treatments. The majority of patients describe the feeling as a quick hot flash, or like a rubber band snap. The cooling piece can be left over the treatment area to make it more comfortable. Of course, everyone tolerates pain differently ‒ but laser treatment is far more comfortable than either waxing or electrolysis. The first treatment tends to be the least comfortable, but as you get less hair / brown spots, the treatments get more and more comfortable. The hot sensation that you feel is the laser hitting the pigment in your hair & spots. The less pigment = less heat.

Every individual treatment plan is different and this question can be more accurately discussed in your free consultation. In short for hair removal 5-10 treatments is the average for hair removal, some patients need less some need more. Hair grows in 3 cycles: Anagen, Catagen & Telogen. Laser hair removal only targets the hair in the Anagen phase (growing phase) because the hair is connected to a blood supply. Because of this you need to receive treatments spaced 4-6 weeks apart to successfully target all hair in this growing phase. While laser hair removal is extremely effective, it will not eradicate all hair growth permanently due to many factors.  Over time, you may see signs that hair is starting to return. For this reason, it’s a good idea to plan for a touch-up a few times a year to maintain the benefits of the original treatment.

Prior to laser treatments, it is best to avoid the sun where you will be receiving treatment. Do not wax, tweeze, or have electrolysis treatment 4 weeks before laser hair removal treatment to disrupt the follicle. Shaving is okay, and please come to your appointment with the area you want to be treated clean shaven no later than the day prior. Do not use any skin irritating products 3 days prior to treatment. (glycolic for example.) Do NOT use photosensitive drugs at least 7 days prior to your treatment. Do not tan, or apply sunless tanning products to your skin 4 weeks prior to treatment to avoid complications. Please avoid from using lotion on the area the day of your treatment.

Following your hair removal treatment, the area can be tender, slightly red or swollen. It may resemble a slight sunburn. This will usually disappear within 24 hours. Be gentle with your skin the first 24 hours, no extremely hot showers, and pat rather than rub dry. Apply ice or cold compresses to the treated area to help with any discomfort you might feel. Pure aloe vera gel is also very soothing. For facial treatments, apply SPF 30 if you will be in the sun. Following your treatments, please avoid anything that excessively raises your body temperature for the first 48 hours, no saunas or jacuzzis. Do not irritate your treated skin, do not  pick or scratch at the skin. Please avoid additional hair removal products other than shaving, and please do not  exfoliate for about a week. Around 10-14 days after your hair removal session, the treated hairs will begin to shed and fall out, this is completely normal.

Laser hair removal works by targeting the pigment (melanin) seen in the hair bulb under the skin. The laser is a specific wavelength that safely and effectively targets and kills the hair.The light is absorbed by the pigment in your hair, which effectively disables the hair follicle. The laser only works on hair that is actively in the growing phase and at any given time about 1/3 of the hair is in this phase. This is why a serious of treatments are scheduled 4-6 weeks apart to effectively target all hair.

Payment types accepted are: Debit, Visa, MasterCard and Cash. All service prices are subject to GST. All products and services are non-refundable.

Reminders are sent out via email before each appointment. Ensure the email address kept on file for you is always up to date. Your are responsible for keeping track of when your appointment is. Please provide at least 48 hours notice for any appointment reschedules, changes or cancellations.

Failure to provide 48 hours notice will result in a 50% charge to the credit card on file.

No shows & cancellations with less than 24 hours notice will be charged 100% of the service fee to the card on file.

We understand Illness & emergencies happen, please let us know at your earliest convenience that you are unable to attend your appointment.

We understand that sometimes, life happens, and you may be running a little late. Please notify us if you may be a few minutes late. We will try our best to accommodate, however the appointment will still end at the scheduled time.

If you are over 10 minutes late for the appointment and we are unable to accommodate you, the appointment will be considered a no-show, and will result in a 50% charge to the credit card held on file.